Last updated: Oct 2025

This Privacy Policy explains how Heritage Stonecraft (“we,” “our,” or “us”) collects, uses, and protects information obtained through our website (the “Site”). By using this Site, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you voluntarily submit it through quote or contact forms on the Site:

  • Name

  • Email address

  • Phone number

  • Files uploaded for project inquiries (e.g., drawings, plans, photos)

We also collect certain non-personal information automatically through Google Analytics, such as browser type, device type, pages viewed, and general usage patterns. This information does not identify individuals.

2. How We Use Information

We use submitted information to:

  • Respond to inquiries

  • Review project details

  • Provide customer service and communication

We use Google Analytics to understand how visitors interact with the Site and to improve performance and usability.

3. How We Share Information

Personal information submitted through the Site is used internally only. We do not sell, rent, or disclose personal information to third parties except as required by law or to comply with legal obligations.

4. Data Security

We take reasonable administrative and technical measures to protect submitted information. However, no website or transmission is fully secure, and we cannot guarantee absolute security.

5. External Links

The Site may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites.

6. Children’s Privacy

This Site is not intended for use by children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time without notice. Continued use of the Site constitutes acceptance of any revisions.

8. Contact

For questions about this Privacy Policy, please contact Heritage Stonecraft directly.